Shipping policy

Shipping Policy

Last Updated: July 10, 2026

At AVANTA, we are committed to delivering your order safely, securely, and on time. Please review our shipping policy before placing an order.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sales, festive seasons, or high-demand periods, processing times may be slightly longer.

Shipping Coverage

We currently ship to most locations across India.

If your delivery location is not serviceable, our customer support team will contact you and issue a full refund if your order cannot be fulfilled.

Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Areas: 5–10 business days

These are estimated delivery times and may vary depending on your location and courier service.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • We may offer free shipping on eligible orders or during promotional campaigns. Any such offers will be clearly communicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS/WhatsApp (where applicable) with your tracking details, allowing you to monitor your shipment.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If the package cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Address Accuracy

Please ensure that your shipping address, contact number, and other delivery details are accurate when placing your order.

AVANATA is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Damaged or Tampered Packages

If your package appears damaged, opened, or tampered with at the time of delivery:

  • Do not accept the package if possible.

  • Take clear photos of the package.

  • Contact our customer support within 48 hours of the delivery attempt.

We will investigate the issue and provide an appropriate resolution.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occur due to:

  • Severe weather conditions

  • Natural disasters

  • Public holidays

  • Government restrictions

  • Courier operational issues

  • Other unforeseen circumstances

We appreciate your patience in such situations and will do our best to keep you informed.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: vhenilb@gmail.com

WhatsApp: +91 8347735944

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)

Thank you for shopping with AVANTA. We are committed to delivering your handbags with the care and quality you expect from a premium brand.