Terms of service

Terms of Service

Last Updated: July 10, 2026

Welcome to AVANTA. These Terms of Service ("Terms") govern your use of our website and the purchase of products from AVANATA. By accessing our website or placing an order, you agree to these Terms.

1. About AVANTA

AVANATA is an online fashion brand offering premium handbags and accessories designed to combine elegance, quality, and everyday functionality.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

3. Products & Availability

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.

Please note:

Product colors may vary slightly due to screen settings and photography.
Measurements are approximate and may vary slightly.
Product availability is subject to stock.
We reserve the right to discontinue or modify products without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation via email or SMS/WhatsApp (where applicable).

AVANATA reserves the right to refuse or cancel any order due to:

Product unavailability
Pricing or technical errors
Payment issues
Suspected fraudulent activity
Incorrect customer information

If an order is cancelled after payment has been received, the amount will be refunded to the original payment method.

5. Pricing & Payments

All prices are displayed in Indian Rupees (INR).
Prices include applicable taxes unless stated otherwise.
Shipping charges, if applicable, are calculated during checkout.
We accept secure online payments through Shopify's supported payment gateways.

If you offer Cash on Delivery (COD), it may only be available for eligible locations and order values.

6. Shipping & Delivery

We currently deliver across most locations in India.

Estimated delivery times are provided for convenience and may vary depending on:

Customer location
Courier service
Public holidays
Weather conditions
Other unforeseen circumstances

Delivery delays caused by courier partners are beyond our direct control.

7. Returns & Refunds

Eligible products may be returned within 7 days of delivery in accordance with our Return & Refund Policy.

Returned products must:

Be unused and in their original condition.
Include all original tags, packaging, dust bags, and accessories.
Show no signs of wear, stains, perfume, or damage caused after delivery.

Refunds are processed only after the returned item passes our quality inspection.

8. Intellectual Property

All content available on this website—including product images, logos, graphics, videos, website design, text, and branding—is the exclusive property of AVANATA and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Submit false or misleading information.
Attempt to interfere with website security or functionality.
Copy, scrape, or misuse our content.
Upload harmful software or malicious code.

10. Limitation of Liability

To the fullest extent permitted by law, AVANATA shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the purchase price of the product giving rise to the claim.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. We value your privacy and use industry-standard security measures to protect your information.

12. Promotional Offers

Discounts, coupon codes, and promotional offers:

Cannot be exchanged for cash.
May have expiry dates and usage limits.
Cannot be combined unless explicitly stated.
May be withdrawn or modified without prior notice.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Updated versions will be posted on this page with the revised effective date.

14. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.